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siptico

Warranty Policy

All Siptico products are made with the highest quality materials and are rigorously tested to ensure they perform as expected. This Warranty Policy outlines the coverage we provide for our products.

Warranty Period

The warranty period for Siptico products varies by product. Please refer to the specific product’s page on our website or the documentation included with your purchase for detailed warranty information. The warranty period begins on the original date of purchase.

Warranty Coverage

This warranty covers any defects in material or workmanship under normal use during the warranty period. During this period, Siptico will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship.

How to Obtain Warranty Service

To obtain warranty service, you can contact us at support@siptico.com to determine the problem and the most appropriate solution for you. Alternatively, you can also claim your warranty through the authorized reseller from whom you purchased the product.

When contacting us directly, please include the following information in your email:

  • Proof of purchase (order number or receipt)
  • A detailed description of the issue you are experiencing
  • Any photos or videos that can help diagnose the problem

Our support team will guide you through the process for returns or replacements. Otherwise you can also claim warranty through the authorized reseller you purchased from.

 

What This Warranty Does Not Cover

This limited warranty does not cover any problem that is caused by:

  • Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
  • Damage resulting from improper use, maintenance, or installation.
  • Damage resulting from accidents, abuse, neglect, or other external causes.
  • Products that have been modified or repaired by unauthorized personnel.
  • Normal wear and tear, or otherwise due to the normal aging of the product.
  • Products purchased from unauthorized sellers.
 

Limitation of Liability

Except as provided in this warranty and to the maximum extent permitted by law, Siptico is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory.

This policy was last updated on September 15, 2025. Siptico reserves the right to update or modify this policy at any time without prior notice.